Customer Commitment

We are committed to providing our clients with ease of home ownership and good customer service.
We will do this by:
• Having prompt service and scheduling
• Greeting and interacting with homeowners in a friendly and enthusiastic manner
• Having thorough knowledge of and experience with our inventory
• Providing ideas and suggestions for new products, services, technology, and processes to ensure the property’s optimum performance
• Taking ownership of homeowner issues or problems with our products or services, and taking action to quickly resolve them
• Having properly trained, accountable, and approachable staff
• Helping customers make the best choices
• Providing excellent service to homeowners and ensure their complete satisfaction

Our Suppliers
We are committed to providing our clients with quality products.
We will do this by:
• Having suppliers that supply eco friendly products.
• Utilizing industry information and knowledge with leading edge products.
• Having community involvement and sponsored community growth.
• Partnered ownership of homeowner issues or problems with our products or services, and taking action to quickly resolve them

Our Employees
We are committed to providing our clients with professional employees.
We will do this by:
• Having a continuing education program for our employees with our products.
• Embracing employee business goals and incorporating them to our business plan.
• Supporting employee families to further education and promote healthy balance in the work place.
• Providing ideas and suggestions for new products, services, technology, and processes to ensure the employee’s optimum performance.